The CRM Built for Restaurants
Restaurant CRM that captures every call, builds your guest database, and fills tables with automated marketing. Built for restaurants, bars, cafes, catering companies, food trucks, and hospitality businesses.
Every restaurant deals with this
You're busy serving guests, not managing follow-ups. But the calls you miss and the regulars you can't reach are costing you real money.
Reservation calls go unanswered during rush
Friday night, your host is seating a party of eight, and the phone is ringing. That call is a catering inquiry worth $3,000. By the time someone checks voicemail, they've booked with your competitor.
You have regulars but no way to reach them
Hundreds of people have eaten at your restaurant, but you don't have their contact info in one place. When you launch a new menu or host a special event, you have no way to let your best customers know.
Online reviews feel random and uncontrollable
One bad Yelp review sits at the top of your page while dozens of happy guests never post anything. Without a system to ask for reviews consistently, your online reputation doesn't reflect reality.
How MyPilotCRM works for restaurants
Every feature is built for the realities of running a restaurant: rush hours, guest relationships, and the constant need to fill tables.
Missed Call Text-Back
A guest calls during the dinner rush. They get a text back in 30 seconds: "Hey, thanks for calling! We're busy right now. Need a reservation, catering info, or something else?" They reply instead of calling the next restaurant.
Event & Promo Campaigns
New seasonal menu? Wine dinner next Thursday? Holiday catering packages? Send targeted texts and emails to your guest list. Segment by visit frequency, spend, or preferences for better results.
Online Reservations
Guests book tables directly from your website or Google listing, 24/7. Automatic confirmation texts go out immediately, and reminders go out before their reservation. Fewer no-shows, more covers.
Automatic Review Requests
After a dine-in experience, your guest gets a friendly text asking them to share their experience on Google. Turn happy diners into 5-star reviews on autopilot.
Guest Pipeline
Track catering leads, private event inquiries, and large party bookings from first call to confirmed deposit. See every open inquiry in one view so nothing gets lost in the chaos.
Guest Database
Build a database of every guest: contact info, dining preferences, allergies, special occasions, visit history. When a regular calls, your host knows their name and their usual table.
"We're a farm-to-table restaurant doing about 200 covers a night. We had no system for capturing guest info or following up. After setting up MyPilotCRM, we built a guest database of 2,000+ contacts in three months. Our monthly wine dinner events sell out in 48 hours now because we can actually reach our regulars. The review automation took us from 85 to 260 Google reviews."
Amanda L.
Owner, Harvest & Vine
See it in action before you commit
Take a self-guided tour of the platform. No signup, no sales call. Just click through and see exactly what you'll get.
Get Started
Stop losing guests to missed calls and empty marketing
Start your 14-day free trial. Our team builds your entire system for you, customized for your restaurant.